Trust me, dont buy this one. Not because the cooker is bad, but because
its by baumatic!
They say that you only know about a brand when something goes wrong.
Whoever said it is great!
My cooker did go wrong and it took baumatic a good 4 months to give me a
new one and I had to fight for it. And was tossed to and fro like a tennis
ball by baumatic and empiredirect.co.uk (who I bought it from). Looks like
both have been learning from each other about customer service!
I`ve lost 3 days holidays and my peace of mind when baumatic were trying
to fix my oven (as it was in warranty) which was cutting off due to no
apparent reason. The engineer who visited my home also was extremely cocky
and once he claimed to have fixed it, but left without checking whether it
really is! and it broke again! He was supposed to be back to check what
else was wrong, but the guy didnt turn up. Instead I got a phone call from
him and he claimed that he knew what was wrong!
Finally I had enough and demanded that replace. They did decide to
replace, and said only deliver on working days. Now, I will have to take
another day off to get the thing that caused me so much trouble in the
first place.
Paid a huge price when I bought the BT2001SS (abt £330), still paying a
huge one for owning it.
Hope you find this useful! Thanks for your patience.
cheers
arun
Reviewed by: Arun - Be aware what you are getting into! Rating:1 out of 5 Date Reviewed:11Jun2007 |
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